Email
and Online Security
Important Information For Our
Customers
Protecting Your
Account from Fraud and Identity Theft
What is "Phishing"?
Protect Your
Account from Being "Phished"
At Regal Financial Bank, the protection
of your privacy is of primary importance to all our employees.
The security of your accounts and personal information
is our top priority.
Regal Financial Bank will never initiate
a request for sensitive information (i.e., Social Security
Number, Personal ID, Password, PIN or account number)
from you via email, pop-up window, or phony Web site
claiming to be affiliated with Regal Financial Bank.
If you’ve entered sensitive information in response
to a suspicious email, pop-up, or phony Web site claming
to be affiliated with Regal Financial Bank, call
1-800-888-1955 immediately.
Protecting
Your Account from Fraud and Identity Theft
|
 Emails
to Regal Financial Bank |
| Do not include any confidential
or personal information in Email correspondence
with Regal Financial Bank. Regal Financial
Bank will never initiate a request for sensitive
information (i.e., Social Security Number, Personal
ID, Password, PIN or account number) from you
via email. |
| |
| Personal
Information Protection |
| Protect your personal identification
information, such as your Driver's license, Social
Security Number, etc. This information, alone
or together with information on your account,
may allow unauthorized access to your account.
It is your responsibility to protect your personal
information with the same level of care that
you protect your account information. |
| |
| Lost
or Stolen Password or Access ID |
| Contact Regal Financial Bank AT
ONCE if you believe your Password,
Access ID, ATM/POS Card, VISA Check Card, or
Personal Identification Number (PIN) has been
lost or stolen or you have identified any unauthorized
Electronic Funds Transactions (EFT) on your
current statement viewed on-line or your monthly
printed statement. Phoning us immediately at
1 800 888 1955 or you may write us at: Regal
Financial Bank, PO BOX 21485, Seattle, WA 98111
to report the problem. |
 TOP |
| |
| Examine
Your Statement |
| Review your statement promptly
.to determine whether there are any unauthorized
charges. |
| |
| Protect
Your Accounts |
| Do not loan your credit or ATM
card or share your passwords with anyone who
is not authorized on your account. |
| |
| Guard
your Online Banking Information |
| Avoid using obvious or easily
obtainable information as your password. Don't
share your passwords with anyone or write them
down. |
| TOP |
| |
| Internet
Security on your Computer |
| Avoid downloading files from
unknown sources. Files obtained from file-sharing
sites are frequently infected with computer viruses
and Trojan horse programs. |
| |
| Keep your Operating System and
Web browser up-to-date with the latest security
patches and service packs. |
| |
| Save or “bookmark” frequently
visited and trusted Web sites to your list of
favorites and then access those sites through
your saved links. |
| |
Be very suspicious of Web sites
that display an IP Address, or numerical address
(e.g. 192.182.10.5), in your Web browser’s
address bar instead of a domain name (e.g. regal-bank.com).
|
| |
| Additional
Information |
Don't let bad things happen
to your good name…for information regarding
the very serious issue of identity theft, click here.
|
| TOP |
What
is "Phishing"? |
| Definition
of "Phishing" |
The act of sending an e-mail
to a user falsely claiming to be an established
legitimate enterprise in an attempt to scam
the user into surrendering private information
that will be used for identity theft. The e-mail
directs the user to visit a Web site where
they are asked to update personal information,
such as passwords and credit card, social security,
and bank account numbers, that the legitimate
organization already has. The Web site, however,
is bogus and set up only to steal the user’s
information.
According to the Federal Trade Commission (FTC),
phishers send an email or pop-up message that
claims to be from a business or organization
that you deal with - for your example, your Internet
Service Provider, bank, or even a government
agency. The message usually says that you need
to "update" or "validate" your account information.
It might threaten some dire consequence if you
don't respond. The message directs you to a Web
site that looks just like a legitimate organization's
site, but it isn't. The purpose of the bogus
site? To trick you into divulging your personal
information so the operators can steal your identity
and run up bills or commits crimes in your name.
|
| |
Ways
to Protect your Account from being "Phished" |
| Do
not Reply or Click on Messages asking for Personal
or Financial Information |
| If you get an email or pop-up
message that asks for personal or financial information, do
not reply or click on the link in the message. Regal
Financial Bank will never initiate a request
for sensitive information (i.e., Social Security
Number, Personal ID, Password, PIN or account
number) from you via email, pop-up window, or
phony Web site claiming to be affiliated with
Regal Financial Bank. If you are concerned about
your account or have entered sensitive information
in response to a suspicious email, pop-up, or
phony Web site claming to be affiliated with
Regal Financial Bank, call 1-800-888-1955
immediately. |
| |
| Emails |
| Do not include any confidential
or personal information in Email correspondence
with Regal Financial Bank. Regal Financial
Bank will never initiate a request for sensitive
information (i.e., Social Security Number, Personal
ID, Password, PIN or account number) from you
via email. |
| |
| Examine
Your Statement |
| Review your statement promptly
.to determine whether there are any unauthorized
charges. |
| |
| Protect
Your Computer |
| Use anti-virus software and
keep it up to date. Some phishing emails contain
software that can harm your computer or track
your activities on the Internet without your
knowledge. Anti-virus software and a firewall
can protect you from inadvertently accepting
such unwanted files. |
| |
| Protect
Your Accounts |
| Do not loan your credit or ATM
card or share your passwords with anyone who
is not authorized on your account. |
| |
| |
| TOP |
In all cases, protection of our customer's identity
and confidentiality is Regal Financial Bank's pledge
to you. If you have any questions please contact us at
1.800.855.1955 or via e-mail at info@regalfinancialbank.com.
PO Box 21485 | Seattle,
WA 98111 USA | tel: 1.800.888.1955 | email: info@regalfinancialbank.com |
